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Last Updated: November 18, 2025

Welcome to ORUMUG! Your privacy is important to us. This Privacy Policy explains how ORUMUG ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website, https://orumugco.com (the "Site").

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order history, transaction details, and payment confirmation.

• Device Information: IP address, browser type, device information, and website usage data.

• Communication Information: Messages or inquiries you send through our contact forms or customer support email.

Payment information is processed through our authorized payment service providers. We do not generally receive or store your complete payment card details.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Arrange shipping and provide order updates.

• Respond to customer inquiries and provide support.

• Improve our website, products, and shopping experience.

• Detect and prevent fraud or unauthorized activity.

• Send promotional emails and special offers when you have subscribed or where otherwise permitted by law.

• Comply with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes and as permitted by applicable law.

3. Sharing Your Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

• Wix: Our website hosting and e-commerce platform.

• Payment Providers: To securely process payments.

• Shipping and Fulfillment Partners: To deliver your orders.

• Analytics and Marketing Providers: To understand website performance and support advertising activities, where these services are enabled.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer.

Certain advertising-related disclosures may be considered "sharing" or a "sale" under applicable privacy laws, even when no money is exchanged. Where required, we will provide applicable choices and opt-out mechanisms.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential website functionality, remember preferences, and improve the browsing experience.

Depending on the services enabled on our Site, cookies may also be used for analytics and marketing purposes.

You can manage cookies through your browser settings or the cookie preferences provided on our website, where available. Disabling certain cookies may affect website functionality.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Our website is hosted on Wix, which provides infrastructure and security features to support website operations.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

When information is no longer required, we will delete or securely handle it in accordance with applicable law.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain uses of personal information for targeted advertising or other activities covered by applicable law.

To exercise your privacy rights, please contact us at support@orumugco.com.

We may need to verify your identity before processing certain requests. Some requests may be subject to legal exceptions.

8. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about new products, promotions, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email or contacting us at support@orumugco.com.

We will continue to send necessary transactional communications, such as order confirmations and shipping updates.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 16.

We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

10. International Data Transfers

Our website and third-party service providers may process or store personal information in countries other than your country of residence.

Where applicable, we take steps to ensure international transfers comply with relevant data protection requirements.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. Where required by law, we will provide additional notice.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

ORUMUG

Website: https://orumugco.com

Email: support@orumugco.com